Gonthier, Giovinella
Rude awakenings : overcoming the civility crisis in the workplace / Giovinella Gontheir - United Of America : Library of congress cataloging publication, 2002. - xvi,229 p.
Unlike traditional business etiquette books, Rude Awakenings identifies the historical roots of incivility and explains how technology and rapidly changing demographics in the workplace are resulting in a whole new set of changes and challenges. managers, supervisors, business owners, and human resources professionals are left unarmed and need the proper tools to implement a civility policy in their own organizations.
0-7931-5197-X
The Evolution of Incivility in Our times--The Business imperatives
Rude awakenings : overcoming the civility crisis in the workplace / Giovinella Gontheir - United Of America : Library of congress cataloging publication, 2002. - xvi,229 p.
Unlike traditional business etiquette books, Rude Awakenings identifies the historical roots of incivility and explains how technology and rapidly changing demographics in the workplace are resulting in a whole new set of changes and challenges. managers, supervisors, business owners, and human resources professionals are left unarmed and need the proper tools to implement a civility policy in their own organizations.
0-7931-5197-X
The Evolution of Incivility in Our times--The Business imperatives