How to win more business by phone / Bernard Katz
By: Katz, Bernard.
Material type:
TextPublisher: London : Business, 1983Description: 200 p.ISBN: 0091497809.Subject(s): Salesmanship Use of telephones - Manuals | Telephone selling | Vente par téléphoneDDC classification: 658.812 K197H 1983
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Masood Faisal Jhandir Library | 658.812 K197H 1983 (Browse shelf) | Available | 123737. |
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| 658.812 G619A 1995 Agile competitors and virtual organizations : strategies for enriching the customer / | 658.812 G624I 1991 I'M First Your Customers Message To You / | 658.812 K162U 2002 Up your service! : strategies and action steps to delight your customers now / | 658.812 K197H 1983 How to win more business by phone / | 658.812 L447H 1989 How to win customers and keep them for life / | 658.812 L917O 2005 One customer, divisible : linking customer insight to loyalty and advocacy behavior / | 658.812 M466C 2001 Call centers made easy : how to build, operate, and profit from your small business call center / |
Includes Index
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