Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization / Robert L. Desatnick
By: Desatnick, Robert L.
Material type:
TextPublisher: London : Jossey-Bass Publishers, 1987Edition: 1st ed.Description: xv, 163 p.ISBN: 1555420273.Subject(s): Customer relations | Marketing strategies | Customer services DDC classification: 658.812 D441M 1987
| Item type | Current location | Call number | Status | Date due | Barcode |
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Books
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Masood Faisal Jhandir Library | 658.812 D441M 1987 (Browse shelf) | Available | 125137. |
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