TY  - BOOK
AU  - Coppett,John I.
AU  - Staples,William A.
TI  - Professional : A Relationship management process
SN  - 0538827769
U1  - 658.8 C785P 1994 
PY  - 1994///
CY  - Ohio
PB  - College division south wastern publishing co.
KW  - Marketing management
KW  - Service industries
KW  - Marketing
N1  - Index
ER  -