TY  - BOOK
AU  - Bergmann,Horst
AU  - Hurson,Kathleen
AU  - Russ-Eft,Darlene F
TI  - Everyone a leader : a grassroots model for the new workplace
SN  - 0471197637
U1  - 658.4092 B499E 1999 
PY  - 1999///
CY  - New York
PB  - John Wiley and Sons
KW  - Supervision of employees
KW  - Customer relations
N1  - Include index
ER  -