The loyalty effect : the hidden force behind growth, profits, and lasting value / Frederick F. Reichheld
By: Reichheld, Frederick F.
Contributor(s): Teal, Thomas.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
Item type | Current location | Call number | Status | Date due | Barcode |
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Masood Faisal Jhandir Library | 658.4 R271T 1996 (Browse shelf) | Available | 125216. | |
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Masood Faisal Jhandir Library | 658.4 R271T 1996 (Browse shelf) | Available | 109031. |
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