The customer-driven company : moving from talk to action / Richard C. Whiteley
By: Whiteley, Richard C.
Material type:
TextPublisher: New York : Addison-Wesley publishing company, 1994Description: 308 p.ISBN: 0201570904 , 0201608138.Subject(s): Customer services | Industrial management | Strategic planning | Organizational effectiveness | Service-level agreements | Consumer satisfaction | Customer relationsDDC classification: 658.812 W594T 1994
| Item type | Current location | Call number | Status | Date due | Barcode |
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Books
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Masood Faisal Jhandir Library | 658.812 W594T 1994 (Browse shelf) | Available | 109274. |
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